Privacy policy.

AMPP Studio Privacy Policy.

Last updated: 14/08/2025

 

This website (www.ampp.studio) is run by Ampp Studio CIC which is a UK-registered Community Interest Company

This Privacy Policy describes how AMPP Studio CIC (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.ampp.studio (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy 

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

- Basic contact details including your name, address, phone number, email.

- Order information including your name, billing address, payment confirmation, email address, phone number.

- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

What are cookies?
A cookie is a small text file placed on your computer to collect standard internet log information and visitor behaviour information. It is generated by a web server (which is basically the computer that operates a website) and can be used by that server whenever the user visits the site. A cookie can be thought of as an internet user’s identification card, which tells a website when the user has returned.

Our cookies can’t harm your computer and we don’t store any personally identifiable information about you on any of our cookies.

For further information visit aboutcookies.org or allaboutcookies.org. You can set your browser not to accept cookies and these websites tell you how to remove cookies from your browser.

Why do we use cookies on this site?
This website uses two types of cookies: cookies set by AMPP Studio CIC and Learning and cookies set by third parties (i.e. other websites or services).

We also use third party cookies to help us analyse how people are using our site’s features to improve it for future users. Beyond that, we also use cookies to integrate content with our social networks, such as Facebook and Twitter.

If you would like more information about the cookies we use, as well as details on how to opt-out, please see below.

Essential Cookies
Essential cookies are necessary to help you to move around our websites and use its features, such as accessing secure areas of the website and donating. These cookies don't gather any information about you that could be used for marketing or remembering where you've been on the internet.

Using our site indicates that you accept the use of 'Essential' cookies. Accepting these cookies is a condition of using the website, so if you prevent them we cannot guarantee how our site will perform for you.

Marketing Cookies

These cookies are used to track advertising effectiveness to provide a more relevant service and deliver better ads to suit your interests.

Functional Cookies

These cookies collect data to remember choices users make to improve and give a more personalised experience.

Analytics Cookies

These cookies help us to understand how visitors interact with our website, discover errors and provide better overall analytics.

We use the following cookies on our website

_acloggedin

  • Supports login by Acuity Scheduling client if the client has an account

  • Cookie

  • January 1, 2025

ACUITY_CART

  • Stores details about a client's package, gift, or subscription purchase, including the item purchased and the quantity

  • Only applies to the new scheduler

  • localStorage

  • No expiration

_client_acloggedin

  • Supports login by Acuity Scheduling client if the client has an account

  • Cookie

  • January 1, 2025

_dd_cookie_test

  • Tests if cookies are supported

  • Cookie

  • Expires instantly

_dd_s

  • Tracks browser errors

  • Cookie

  • Four hours

_dd_site_test

  • Tests if cookies are supported

  • Cookie

  • Expires instantly

_grecaptcha

  • Helps reduce spam in Acuity Scheduling

  • localStorage

  • No expiry

_ssid

  • Remembers devices for anti-fraud purposes

  • Cookie

  • Four years

CART

  • Shows when a visitor adds a product to their cart

  • Cookie

  • Two weeks

CHECKOUT_WEBSITE

client_username

  • Remembers a logged in Acuity Scheduling client's username between visits

  • Cookie

  • One year

clientUser

  • Stores the Acuity Scheduling client's username, OAuth2 Access Token, and OAuth2 Refresh Token. This cookie is required for functionality of logged-in clients

  • Cookie

  • 30 days

Commerce-checkout-state

  • Stores state of checkout while the visitor is completing their order in PayPal

  • sessionstorage

  • Session

Crumb

hasCart

  • Tells Squarespace that the visitor has a cart

  • Cookie

  • Two weeks

Locked

  • Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.

  • Cookie

  • Session

orderStatusSessionToken

  • Authenticates a visitor who logs into an order status page.

  • Cookie

  • One year

PHPSESSID

  • Securely authenticates a visitor during their checkout in Acuity Scheduling

  • Cookie

  • One month

RecentRedirect

  • Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.

  • Cookie

  • 30 minutes

remember_client

  • Remembers Acuity Scheduling client’s login details if they have an account

  • Cookie

  • 365 days

siteUserCrumb

SiteUserInfo

SiteUserSecureAuthToken

  • Authenticates a visitor who logs into a customer account

  • Cookie

  • Three years

squarespace-announcement-bar

  • Prevents the announcement bar from displaying if a visitor dismisses it

  • localStorage

  • Persistent

squarespace-likes

  • Shows when you've already "liked" a blog post

  • localStorage

  • Persistent

squarespace-popup-overlay

  • Prevents the promotional pop-up from displaying if a visitor dismisses it

  • localStorage

  • Persistent

squarespace-video-player-options

ss_performancecookiesAllowed

  • Remembers if a visitor agreed to placing Performance and Analytics cookies on their browser, if your site has a cookie banner and is restricting the placement of cookies

  • Cookie

  • 30 days

ss_marketingcookiesAllowed

  • Remembers if a visitor agreed to placing Marketing cookies on their browser, if your site has a cookie banner and is restricting the placement of cookies

  • Cookie

  • 30 days

ss_sd

Test

  • Investigates if the browser supports cookies and prevents errors

  • Cookie

  • Session

TZ

  • Enables a Acuity Scheduling client’s appointments to display correctly based on their time zone preferences.

  • localStorage

  • Persistent

Cross-site request forgery (CSRF)

CSRF is an attack vector that tricks a browser into taking unwanted action in an application when someone’s logged in.

Analytics and performance cookies

We use analytics and performance cookies to collect information on your behalf about how visitors interact with your site. Storing these cookies is how we populate the data you find in Squarespace analytics, such as traffic sources, unique visitors, and cart abandonment.

You can disable Squarespace analytics and performance cookies at any time.

Cookie Name

Duration

Purpose

ss_cid

Two years

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cpvisit

Two years

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvisit

30 minutes

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvr

Two years

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvt

30 minutes

Identifies unique visitors and tracks a visitor’s sessions on a site

Google Analytics

We use Google Analytics to carry out statistical analysis of page use, page interactions and paths through the Website to evaluate and develop our Website. This is known as 'digital analytics'. We may also record certain information that customers provide through a sign-up form or other process.

This information allows us to understand individual behaviours and needs more accurately. For more information on how Google uses the data collected via this service, see here: google.com/policies/privacy/partners/

To opt out of being tracked via Google Analytics, you can also use Google's opt-out browser add-on: tools.google.com/dlpage/gaoptout

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

- Companies who support our Site and Services, such as Squarespace.

- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address, stripe) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.

- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.

Third parties used by us and their activities include but are not limited to:

JustGiving

For the purpose of processing donation payments and associated activities.

justgiving.com/about/info/privacy-policy/privacy-policy-v30

Izettle

For the purpose of processing payments and associated activities.

https://www.zettle.com/gb/legal/general-terms-and-conditions

MailChimp

For the purpose of processing and storing user information and contacting users in relation to our newsletter and associated activities.

mailchimp.com/legal/terms/

MailMunch

For the purpose of processing and storing user information and contacting users in relation to our newsletter and associated activities.

legal.mailmunch.com/terms-of-service/

How We Use Your Personal Information

- Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.

- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

- Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

- Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

Cookies

Like many websites, we use Cookies on our Site. See above ‘Information We Collect through Cookies’ section for more information on the Cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimise the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

- With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping).

- With business and marketing partners, including squarespace, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.

- When you direct, request us or otherwise consent to our disclosure of certain information to third parties with your consent.

- With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.

- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We have, in the past 12 months disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":

Category:

- Identifiers such as basic contact details and certain order and account information

- Commercial information such as order information, shopping information and customer support information

- Internet or other similar network activity, such as Usage Data

Categories of Recipients:

- Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfilment partners, customer support partners and data analytics providers)

- Business and marketing partners

- Affiliates 

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

Category of Personal Information

- Identifiers such as basic contact details and certain order and account information

- Commercial information such as records of services purchased

- Internet or other similar network activity, such as Usage Data

Categories of Recipients

- Business and marketing partners

User Generated Content

The Services may enable you to post comments and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.

We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

- Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.

- Right to Delete. You may have a right to request that we delete personal information we maintain about you.

- Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.

- Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

- Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information. You may have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.

- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.

- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.

- Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.

- Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

 We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorised agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorised them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in, including the United Kingdom. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

 Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at hello@ampp.studio or contact us at AMPP Studio, Ground Floor, 11 Dove Street, Ipswich, IP4 1NG

 

For the purpose of applicable data protection laws, we are the data controller of your personal information.